Privacy Policy

Information We Collect

When you contact us or submit an enquiry, we may collect information such as:

• Name
• Company name
• Mobile or telephone number
• Email address
• Business address
• Product or packaging requirements
• Enquiry details
• Other information you voluntarily provide

We only request information that is relevant to responding to your business enquiry or providing our products and services.

Information Collected Automatically

When you visit our website, certain technical information may be collected automatically depending on the tools used on the website. This may include your IP address, browser type, device information, pages visited, and general website usage data.

This information may help us understand website performance, improve user experience, and maintain website security.

How We Use Your Information

We may use your information to:

• Respond to enquiries
• Understand your packaging requirements
• Provide product information
• Prepare quotations
• Communicate about products and services
• Provide customer support
• Improve our website and services
• Maintain website security
• Meet applicable legal requirements

We do not sell or rent your personal information to third parties.

Cookies

Our website may use cookies or similar technologies to improve website functionality, understand visitor behaviour, and improve website performance.

You can manage or disable cookies through your browser settings. Some website features may not work properly if certain cookies are disabled.

Sharing of Information

We may share relevant information with trusted service providers when necessary to operate our website, manage enquiries, provide technical support, or comply with legal requirements.

We do not sell personal information for commercial purposes.

Third-party service providers may include website hosting, email, analytics, technical support, or other services used to operate our business website.

Data Security

We take reasonable measures to protect the personal information we collect against unauthorized access, misuse, loss, or disclosure.

However, no online transmission or electronic storage method can be guaranteed to be completely secure.

Data Retention

We retain personal information only for as long as reasonably necessary to respond to enquiries, maintain business records, provide services, resolve issues, or meet applicable legal requirements.

When information is no longer required, we may delete or securely dispose of it where appropriate.

Your Privacy Rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information.

Where processing is based on consent, you may also request withdrawal of your consent.

For any privacy-related request, please contact us using the details below.

Third-Party Links

Our website may contain links to third-party websites or services. These websites have their own privacy policies and practices.

Unique Thermopack Creations is not responsible for the privacy practices or content of external websites.

Children's Privacy

Our website is primarily intended for business and general users. We do not knowingly collect personal information from children for business purposes.

Changes to This Privacy Policy

We may update this Privacy Policy when our website, business practices, or applicable legal requirements change.

Any updates will be published on this page with a revised Last Updated date.